Procurement information booklet
The procurement process, evidence requirements and operating rules.
PDF · 16 pages · v1.1Open procurement bookletPROCUREMENT & SYSTEM SUPPORT
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Your information pack, explained one question at a time.
Review first. Implement after Q&A.
Go through the applicable sections with your team and note questions. No staff acknowledgements are required yet.
Current rollout instruction · 30 September 2026Chat with SendHelp
Ask a question, then follow up. Answers stay grounded in your pack.
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Ask about procurement, approvals or system support. I’ll explain the steps and show the supporting sources.
Your controlled documents
Open the PDFs directlyAuthority & escalation framework
The authority chain, responsibilities and allocation reference.
PDF · 3 pages · v1.2Open authority frameworkThe original documents are unchanged. The current rollout note above takes priority for implementation timing, staff acknowledgements and Juanita’s contact number.
Prepare your supporting request
Controlled Excel templatesANNEXURE A
Stock & recipe requests
Use the Stock Request or Recipe Request sheet. Complete the highlighted inputs and follow the workbook instructions.
Download stock & recipe workbook.xlsx · Open the downloaded copy in Excel.ANNEXURE B
New menu items & specials
Use the Recipe, Products and How to Use tabs. Preserve the formulas and macro-enabled format.
Download menu-item workbook.xlsm · Macros require desktop Excel.Your request forms
Existing Microsoft FormsFORM 1
System access & changes
Request access, a change, temporary access or termination. Manager approval remains required.
Open Form 1FORM 2
Banqueting & event procurement
Confirm event details, quantities and readiness. Attach the required evidence to the Oracle Quote Request.
Open Form 2Urgent system support
Submit Form 1 first. With your reference, post Urgent | [Reference Number], resort, affected system and operational impact. Allow up to 48 hours for routine requests. Existing approvals still apply.